FAQ

How can we help you?

Welcome to the Bidcoins FAQ page! Whether you're a buyer, seller, or just exploring the world of numismatics, we're here to help you navigate our platform with ease.

pages.faq.help_topics

General Questions

What is Bidcoins?
Is it free to use?

pages.faq.help_topics

Buying & Bidding

How do I place a bid?
What's the difference between Buy Now?

pages.faq.help_topics

Selling on Bidcoins

How do I start selling?
What can I sell on Bidcoins?

pages.faq.help_topics

Shipping & Delivery

Who handles shipping?
Can I track my order?

pages.faq.help_topics

Authenticity & Grading

How do I verify an item's authenticity?
Does Bidcoins accept graded coins (PCGS/NGC)?

pages.faq.help_topics

Accounts & Verification

How do I verify my seller account?
I forgot my password - what should I do?

Frequently Asked Questions

Answers to common questions about Bidcoins.

What is Bidcoins?+

Bidcoins is a global numismatic marketplace connecting buyers and sellers of coins, currencies, and related collectibles.

Who can use Bidcoins?+

Anyone interested in numismatics can use Bidcoins - collectors, dealers, and enthusiasts worldwide.

How do I pay for my purchase?+

We accept various payment methods including credit cards, PayPal, and bank transfers.

Who handles shipping?+

Sellers are responsible for shipping. Shipping costs and methods are specified in each listing.

How do I start selling?+

Create an account, verify your identity, and you can start listing items for sale.

Are there seller fees?+

Yes, we charge a small commission on successful sales to maintain the platform.

How do I contact support?+

You can reach our support team via email, live chat, or through the contact form on our website.

Is Bidcoins free to use?+

Browsing and bidding on Bidcoins is free. Sellers pay a small commission on successful sales.

How do I buy an item?+

You can: • Buy Now – purchase instantly at a fixed price • Bid in Auctions – compete with others for time-limited listings • Make an Offer – propose a price (when allowed by the seller)

What if the item doesn't arrive or is not as described?+

Contact our support team immediately. We have buyer protection policies to help resolve issues.

Can I track my order?+

Yes, once shipped, you'll receive tracking information from the seller.

What can I sell on Bidcoins?+

Coins, banknotes, medals, tokens, and other numismatic items are welcome on our platform.

Is Bidcoins secure?+

Absolutely. We use industry-standard encryption and security measures to protect your data and transactions.

Who handles shipping?+

Sellers are responsible for shipping. Shipping costs and methods are specified in each listing.

Bidcoins — Where Collectors Connect.

Join today and be part of the global numismatic marketplace.
Personalized support.

pages.faq.join_us